Privacy

This Privacy Policy governs access to and use of the Innovative Lab, Ltd. services, including the AICA web browser interfaces, mobile applications, and extensions (together, the “Service”) which is provided by Innovative Lab, Ltd. It explains how we collect, use, disclose, and protect information in connection with the Service, and your choices about the collection and use of Customer (“you” or “your”) information.

If you do not want your information to be included as part of our Service, you may opt out by contacting us at support@aica.bot. However, we may retain your information even after you have opted out, so we can keep a record of and process your opt-out and/or if retention is necessary to comply with legal obligations, and regulatory requirements, or to prevent fraud or abuse.

By using the Service, you agree to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICE.

This Privacy Policy applies only to information collection on or through the Service. It does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

Capitalized terms that are not defined in this Privacy Policy have the meaning given in our Terms of Service.

1. How We Collect and Use Information

We collect and use the following types of information:

Information you provide us directly: We collect a variety of information that you provide directly to us, including:

Account Information

When you first sign in to your account, you will need to provide us with a username, password, first and last name, and email address. We allow registration through Google Authenticator. We request access to your calendar, email, and first and last name.

User Content

We may also collect User Content, including content that you post, upload, or otherwise share or integrate with the Service. You may choose to integrate your Service account with certain third-party services, by opting to upload certain of your information (“User Content”) (such as your Gmail contacts,) into the Service. No such integrations happen by default; you must initiate them. If you choose to connect the Service with a third-party service, you give us permission to store your log-in credentials for that service and to access and use your information from that service as permitted by that service. For Innovative Lab, Ltd, this includes accessing the email headers for all messages in your account, as well as email headers and message bodies for any email messages the Service composes for you and any subsequent correspondence in response to such email messages. Innovative Lab, Ltd, does not require access to email accounts. You may choose to have information uploaded or shared by you removed at any time by contacting us at support@aica.bot.

Information We May Receive from Third Parties

We may collect and receive information about you from third parties such as your name, employer, job title, and contact information. For example, we may collect information about you from publicly available websites and other users who upload information into the Service. We use this information to operate and improve the Service.

Google API Services Policy

AICA’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements (https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes).

Data Usage for AI/ML Development:

• Our app utilizes specific Google user data, including first name, last name, and email address, to enhance the development, improvement, and training of personalized AI/ML models. This data is employed solely to improve our app’s functionalities and user experience.

Google API Usage:

• We may use or will use in the future Gemini and Google Workspace APIs to enhance our app's functionalities. However, we explicitly affirm that our app does not use these APIs to develop, improve, or train generalized or non-personalized AI and/or ML models. Our AI/ML models are designed to enhance personalized user experiences and are developed with strict adherence to privacy and data protection standards.

Data Transfer to Third-Party AI Tools:

• Our app may transfer specific Google user data, including first name, last name, and email address, to third-party AI tools, to optimize specific functionalities within the app. This transfer is conducted under strict confidentiality agreements and is solely for the purpose of personalized AI/ML model improvements. No data is transferred for the development or training of generalized or non-personalized AI/ML models.

Information We Automatically Collect

When you use our Service, we may automatically collect certain information, including:

Analytics Information

We may directly collect analytics data or use third-party analytics tools (such as those of Google Analytics), to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular user. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here: https://tools.google.com/dlpage/gaoptout.

Cookies information

When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. You can choose to remove a persistent cookie at any time by following your web browser’s directions about how to erase or delete cookies. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, key features of the Service may not function properly if the ability to accept cookies is disabled or if you erase our cookies.

Do Not Track Signals and Similar Mechanisms

We do not respond to Do Not Track signals initiated by browsers, as the Internet industry is still working on Do Not Track standards, implementations, and solutions.

Log File Information

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages, and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

2. How We Use Your Information

We use your information for various purposes, including, but not limited to:

• Responding to your requests for information;
• Providing you with more effective and efficient customer service;
• Contacting you regarding our products, services, and other information that we think may be of interest to you;
• Customizing the content on the Services;
• Improving the Services and other products and services we may offer;
• Operating, maintaining, and providing to you and others the features and functionality of the Service;
• Provide security and monitoring, and address technical issues and bugs;
• Enforce legal agreements, including our Terms of Service and this Privacy Policy;
• We may also combine information we collect from the Services with information we receive from third parties, and we may use such combined information under this Policy;
• We may aggregate and/or de-identify information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”);

Protection of Sensitive Data

1. 1. Data Security Measures:
   • We implement robust security measures to protect sensitive data. These measures include encryption, access controls, and secure storage protocols to prevent unauthorized access, use, or disclosure of sensitive information.
2. 2. Encryption:
   • All sensitive data transmitted between our app and servers is encrypted using industry-standard encryption protocols (e.g., TLS/SSL). Data stored on our servers is also encrypted to ensure its protection from unauthorized access.
3. 3. Access Controls:
   • Access to sensitive data is restricted to authorized personnel only. We enforce strict access controls and authentication measures to ensure that only those with a legitimate need have access to sensitive data.
4. 4. Data Minimization:
   • We adhere to the principle of data minimization, collecting and retaining only the minimum amount of sensitive data necessary to fulfill our purposes. We periodically review and purge data that is no longer needed.
5. 5. Regular Security Audits:
   • We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems. These audits help us to maintain and enhance the security of sensitive data and ensure compliance with relevant data protection regulations.

3. Commercial And Marketing Communications

We may use the information we collect or receive to communicate directly and indirectly with you. We may send you emails containing newsletters, promotions, and unique offers related to the Service. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related e-mails.

4. How We Share Your Information

We may share your information in the following ways:

Other Users

We may share information about you, as well as information that you upload to the Service, with other users to operate and improve the Service.

Service Providers

We may share your information with contractors and third-party service providers that help us operate our business.

Protection of Innovative Lab and Others

We will disclose your information where we believe it is required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of us, our Users or others.

Business Transfers

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets, and/or businesses. Your information such as customer names and email addresses, User Content, and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign, or otherwise transfer such information during corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions, or proceedings involving all or a portion of the company.

Consent. We may also disclose your information to third parties with your consent to do so.

Deleting Uploaded Data

If at any time you wish to remove information you have uploaded to the Service or stored in your account, you may have the option to do so depending on applicable law, and you may request to do so by contacting us at support@aica.bot. However, we may retain your information even after you have opted out if retention is necessary to comply with legal obligations, and regulatory requirements, or to prevent fraud or abuse.

Communications From Us

You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at support@aica.bot.

If you have any questions about reviewing or modifying your account information, you can contact us directly at Innovativcorp@gmail.com.

5. Children’s Privacy

The Service and its content are not intended for children under the age of 18 If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at support@aica.bot.

6. How To Contact Us

Please contact us at support@aica.bot if you have any questions about the information we may have collected about you, and to review, revise, or delete such information.

7. Changes To Our Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so you should review this page periodically. When we make a material change to this Policy, we will notify you as required by law and update the ‘last updated’ date at the top of this page.